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Welcome to a new lounge at Mater Private Hospital Brisbane

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Elective surgery patients at Mater Private Hospital Brisbane can now wait in a state-of-the-art “five star relaxation” lounge.

Nurse Manager Frances Hishon said the Day Procedure Unit’s waiting area and holding bay were redeveloped in order to enhance patient admission processes.

“The overall vision is to reduce patient waiting times and transport through the hospital, provide a single point of access to patients for specialists and improve patient admission and discharge processes,” Ms Hishon said.

Opened on 12 May 2009, the relaxed space features leather armchairs, iPod entertainment (including music, movies and TV series), a large screen television, two high-speed Internet access stations and a reading area.

“The architecturally-designed Welcome Lounge was created with five-star relaxation and privacy in mind to reduce patient anxiety through a range of distractions,” Ms Hishon said.

“Patient feedback has been really positive with many commenting on the comfortable chairs and entertainment options including access to iPods, internet and TV,” she said.

Run in conjunction with the Preadmission Clinic, services such as billing, administration and discharge have also been incorporated into the Welcome Lounge’s capabilities to increase efficiency.

Mater Private Welcome Lounge is located on level 7, Mater Private Hospital Brisbane.

The Welcome Lounge project was proudly designed by Conrad Gargett Architecture.

The new Mater Private Hospital Brisbane welcome lounge

The new Mater Private Hospital Brisbane Welcome Lounge

 

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